Privacy Policy

1. Introduction

OutsetInformation ("we," "our," or "us") is dedicated to maintaining your privacy. This Privacy Policy outlines our practices regarding collection, usage, disclosure, and protection of your data when you visit our website outsetinformation.site or engage with our yacht charter services.

Your utilization of our services signifies your agreement to the practices stated in this policy. This policy is aligned with relevant privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent Canadian privacy statutes.

2. Information We Collect

2.1 Personal Information

We gather personal data that you willingly supply to us when engaging in activities such as:

• Reserving a yacht charter
• Getting in touch via our website or phone
• Signing up for our mailing list
• Completing forms on our platform
• Joining in surveys or special offers

The data collected may encompass:

• Your name and way to contact you (email, phone, residence)
• Financial details (handled securely by third-party services)
• Your charter preferences and needs
• Someone to reach in case of emergency
• Any dietary needs or health information you choose to provide

2.2 Automatically Collected Information

Information about your device and how you interact with our site is automatically collected upon your visit:

• Geolocation and IP address
• Type and version of your web browser
• Web pages you view and the time you spend on our portal
• Lead-in sites
• Specifications of your device (model, screen specs, etc.)

2.3 Cookies and Tracking Technologies

For enhancing your browsing experience, we employ cookies and analogous tracking mechanisms. Such technologies are instrumental for us to:

• Store your site preferences
• Assess site usage and functionality
• Offer content tailored to you
• Ameliorate our offerings

You have the option to manage cookies through your browser preferences or our consent module for cookies.

3. How We Use Your Information

We utilize your information for several purposes, including:

• Service Provision: To administer yacht charter services, handle reservations, and communicate about your bookings
• Client Assistance: To address your requests for support and assistance
• Transaction Handling: To manage payments and billing operations
• Safety and Security: To assure the integrity of our operations and protect against deceitful activities
• Direct Marketing: To send you promotional information and updates, subject to your consent
• Site Development: To investigate behavioral patterns and enhance functionality on our website
• Legal Adherence: To act in accordance with legal and regulatory obligations

4. Information Sharing and Disclosure

We do not sell, barter, or lease your personal data to external parties. We may divulge your info under the situations such as:

4.1 Service Partners

We might disclose details with reliable third-party vendors that facilitate us in various operations: transaction processing, web hosting, email marketing, analytics, customer service.

4.2 Lawful Obligations

There may be a need to reveal your information under legal compulsion or to respond to judicial procedures, court directives, critical situations, or inquiries regarding possible illicit conduct or fraud.

4.3 Corporate Transitions

Should our company undergo a merge, acquisition, or asset sale, your personal info may be transferred accordingly.

5. Data Security

We take up suitable electronic and managerial protocols to shield your personal data against unsanctioned access, alteration, exposure, or destruction. This includes the use of encryption, secure servers, entry controls, periodic checks, and staff training.

We recognize that no data exchange via the internet or electronic repository can be ensured to be completely secure. Therefore, we cannot vow absolute safety for your personal information.

6. Data Retention

Your personal data is retained only for as long as required for the reasons it was compiled or as mandated by law. Standard retention periods are:

• Charter reservations: 7 years (for tax/legal reasons)
• Communications for marketing: until you choose to opt out or delete
• Site analytics: 26 months
• Support for clients: 3 years following the last engagement

7. Your Rights and Choices

Some of your rights include the ability to request access, rectification, erasure (where legally permissible), portability, and the option to decline marketing communications, as well as to adjust cookie preferences. If you'd like to exercise these rights, please contact us through the details stated below.

8. Third-Party Services

8.1 Google Analytics

We employ Google Analytics for understanding how our website is used. If you prefer, you can opt out using the Google Analytics Opt-out Add-on.

8.2 Social Media Connections

Our platform may have links to social media outlets which operate under their respective privacy guidelines.

8.3 Payment Intermediaries

Financial transactions are processed through PCI DSS accredited external payment facilitators.

9. International Data Transfers

Your details may be transferred to and treated in other countries apart from France. We uphold the necessary protective measures in line with the applicable privacy laws.

10. Children’s Privacy

We do not cater to children below the age of 13, nor do we deliberately amass their personal data. Should you think that we might have any information from or about a child, please reach out to us without delay.

11. Modifications to This Privacy Policy

We may revise this Privacy Policy occasionally to mirror updates in our protocol or legal obligations. Any changes will be announced through our website, by emailing registered individuals, or by exhibiting a notification on our website. Continued usage after the alteration date signifies acceptance of the modifications.

12. Contact Details

For inquiries regarding this Privacy Policy or our handling of data, please get in touch with us:

13. Compliance with Google Ads User Consent Policy

We are in compliance with the Google Ads User Consent Policy. Anytime you can modify your consent for cookies/tracking from our settings panel.